Source of information: http://www.naumen.com/go/naucrm/benefits
Publication date: 2007-11-15 12:43:29
Benefits
Benefits for management
- Increases transparency of the entire sale process;
- Enhances efficiency of marketing campaigns;
- Raises index of profitable customers;
- Easies reporting and data gathering processes;
- Improves customer loyalty;
- Increases the level of resales, upsales and cross sales;
- Raises accuracy of sales forecasting;
- Lowers risk of loosing customers when sales managers leave the company;
- Reduces sales and marketing expenses;
Benefits for employees
- Decreases time expenditures for searching information, executing routine operations and reporting;
- Helps to simultaneously manage a higher number of opportunities;
- Provides an efficient tool for planning and controlling tasks within a particular sales cycle;
- Gives a convenient tool for supervising marketing campaigns;
- Maintains a complete, easily shared view of customer information across various departments.
Benefits for IT staff
- The system is web-enabled that allows to unite branches into single information space and ease system support and administration simultaneously;
- The system is open that allows to expand its functionality without attracting developers;
- The system is cross-platform and can be easily built-into the company infrastructure.