Built on JAVA platform and designed for low total cost of ownership, Naumen CRM helps companies to raise sales and service profitability, improve efficiency of marketing campaigns and increase loyalty of company’s customers and partners. It enables to manage the entire process of building profitable relationships with a customer starting from registering first customer call to signing a contract and serving a customer after sale.
On the basis of its transparent and user-friendly web interface Naumen CRM offers powerful CRM functionality from the start and provides extensive capabilities for customizing, integrating and maintaining the solution efficiently and affordably.
The solution is based on experience of both Russian and foreign companies, and is constantly perfected by incorporating customers’ needs and interests. Its flexible architecture enables deep adaptation to customer’s requirements, its extensive functionality gives employees full and updated view of key customer information across the whole business.
Naumen CRM frees managers and salespeople from time-consuming processes and empowers them with the information they need to focus on selling effectively and delivering high quality services. Its built-in workflow engine allows to establish complex sales procedures that are extended above CRM-system itself to comprehensive business processes through the entire company.