Benefits

• Flexibility of software solution. All components can be easily configured. Call and message processing logics is set up on the level of application scripts.
• Low implementation cost for deploying small and medium contact centers, as compared to other products.
• Capacity to establish a distributed contact center because the system can be easily managed through the Internet.
• The solution is truly sotware-based. There are no specific requirements for  hardware platform. Naumen Contact Center components work on industrial servers based on Intel (Pentium IV or Xeon) processors.
• Using ordinary hardware for the server and the agent’s workplaces.

Additional information:

• Product overview
• Features
• Specifications
• Customers