Naumen Service Desk is a complete solution that helps enterprises and service providers to manage crucial support and IT service processes by integrating service desk functionality into a single workflow.

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Built on JAVA platform and designed for low total cost of ownership, Naumen CRM helps companies to raise sales and service profitability, improve efficiency of marketing campaigns and increase loyalty of company’s customers and partners.

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IP Call Center Naumen Phone is a full-scale IP telephony call-processing solution that uses Voice-over-IP (VoIP) technology as a basis. Naumen Phone enables to automate company’s call processing and to provide its users with brand new capabilities for convenient handling of incoming and outgoing calls.

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Naumen Telecom represents a system of operations and business support (OSS|BSS, Operations|Business Support System) for telecommunication companies.

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Naumen Contact Center is an integrated solution for professional call centers and contact centers that provide services on the basis of outsourcing.

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Naumen DMS is a full-featured solution for the enterprise document and business process management. It enables organizations to manage all document types across multiple departments within a single repository.

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